Tell us a little bit about your background, where are you from and how did you get here?
I am from Bulgaria, and I came to England in 2017. I studied Biomechanical engineering at King’s College, London, graduating in this year. I joined KRM22 in April 2022 straight after graduating, so am pretty new here still!
What do you do at KRM22?
I play a key role in supporting our clients as an analyst in our customer services team. I am one of the first people customers meet when they have an issue, and I work as a bridge between them and the product teams to make sure everything is working as it should. What I mostly enjoy about the work is that every day is different and there is always something new and exciting to do.
What is it that attracted you to KRM22?
It was obvious how invested the company is in their customers’ wellbeing, where each member of the team resolves issues with care and professionalism. What KRM22 offer as a service was unique to me and I saw this as an opportunity to contribute to an exciting, forward thinking, and fast-paced company.
You joined KRM22 during a fast-changing year, how have you settled in?
I was nervous at first because a new job means new procedures, new office culture and a lot new to learn. Thankfully I have settled in quite well, thanks to the welcoming atmosphere and amazing team. What I highly appreciate and am grateful for is that although I learning the business, I am actively encouraged to contribute to my team. Everyone is so friendly and helpful, I feel accepted and part of the family already.
What do you do outside of work to keep a life balance?
I like mentally challenging activities such as assembling ELEGOO robots. I also enjoy listening to music and podcasts as well as being an avid reader. KRM22 is a very active company and I have recently joined the gym to keep myself fit and improve my mental health.
Finally, what are you most looking forward to over the next year?
I am looking forward to meeting new people, making memories with my family and living new experiences.